When further discussion may help
- Repeated negotiations have not produced performance and existing follow-up is not progressing.
- Disputed and undisputed sums need separating before deciding next steps.
What the work involves
- Reconstruct the transaction, communication and payment-promise timeline.
- Separate facts, statements by the other party and unverified information; identify missing documents.
- Develop staged recommendations with defined authorization, milestones and triggers for adjustment.
Possible stage deliverables
- Overdue issues and evidence-gap checklist
- Comparison of non-litigation options and stage recommendations
- List of matters requiring appropriate professional firms
These are deliverables that may be agreed. Scope, frequency, timing and fees are defined in writing and are not a guarantee of recovery.
Documents to prepare
- Core transaction and claim documents.
- Previous communications, promises and performance records.
- Existing dispute-resolution records or professional advice, if available.
An initial enquiry needs only an outline. Confirm authority and confidentiality arrangements before verification, and provide only necessary, lawfully obtained information.
Frequently asked questions
Do you guarantee an amount or date of recovery?
No. Feasibility depends on the claim facts, disputes, payment conditions and the counterparty's performance. Scope, stages and fees must be agreed in writing after the project is understood.
Does non-litigation collection mean never taking other measures?
No. Continuing discussions must not replace professional assessment of important deadlines, evidence or disputes. The client should separately appoint appropriate professional firms for litigation or other specialist measures when required.
Must I send the complete case file for an initial enquiry?
No. Start with the transaction type, approximate amount, overdue period and main obstacle. Agree the document scope and transfer method before providing necessary materials. Do not send identity documents, full bank account details or unrelated third-party information through public contact channels.