Clarify the receivable. Then discuss the plan.

There is no need to send a full case file initially. Start with the basics so we can discuss suitability, necessary documents and service boundaries.

Prepare an enquiry with four details

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Transaction typeOutstanding amount range (RMB)Overdue periodMain payment obstacle

Enquiry summary (preview)

Hello, I would like to enquire about non-litigation receivables collection.
Transaction type: Not sure yet
Outstanding amount range (RMB): Prefer not to provide
Overdue period: To be checked
Main payment obstacle: Need to clarify the situation

Please let me know whether further discussion is appropriate, which documents are necessary, and how scope and fees would be agreed.
(If sending this by email, please add your preferred reply contact. Do not attach sensitive documents in an initial enquiry.)

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